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Shipping Information

Shipping Information

Find out prices, estimated delivery times, and free shipping thresholds

FAQ

Icon for verifiedCan I modify or cancel my order?

Yes, you can modify or cancel your order. Please contact us as soon as possible by calling us at +351 210 508 653 or by emailing info@madeinmarket.eu. You can also use the chat widget at the bottom-right of the page to reach us. We will do our best to assist you in modifying your order as long as it has not been shipped.

If you need to cancel your order, please note that it must be done before it is shipped. Once the order has been shipped, we won't be able to cancel it. Therefore, it is important to notify us as soon as possible to avoid any inconvenience.

Icon for delivery_box_1What should I do if there's an issue with my order?

If you receive a damaged or a product is missing, please contact us immediately by calling +351 210 508 653 or emailing info@madeinmarket.eu. You can also reach out to us using the Chat Widget at the bottom-right of the page.

We apologize for any inconvenience this may have caused and will do our best to resolve the issue as quickly as possible.

Icon for questionWill I receive an invoice?

Yes, you will receive an email with the order description when it is placed. After your order has been delivered, you will receive another email with an invoice or receipt that includes the description and final cost of your purchase (including any adjustments for unavailable products). The invoice will be issued by a certified invoicing program and will include any applicable Value Added Tax (IVA) based on the customer's country (EUCU).

For more information, please check out buying goods online from within the European Union.

Icon for reviewI'm looking for a specific product or brand, but I can't find it on your website. What should I do?

At Made in Market, we are constantly updating and expanding our product offerings to meet the needs of our customers. If you are unable to find the product or brand you are looking for, please don't hesitate to contact us. We will do our best to add the product to our store whenever possible.

Icon for calculatorWhy is there a price difference between my shopping cart and checkout page?

If you notice a price difference between the items in your shopping cart and the final checkout page, it may be due to taxes and fees applicable to the delivery country. For countries within the European Union Customs Union, the listed prices include local Value Added Tax (VAT).

If your delivery address differs from the country you are browsing from, the price may be updated based on the taxes and fees of the delivery country. To see the correct prices for your order, check the delivery country and preferred language settings at the top bar or the footer of our website. Sometimes, visitors may not be automatically redirected to the correct region due to technical issues or privacy settings.

Icon for coinCan I make the payment in euros even if the order was placed with another currency?

When making a purchase on our website and selecting a delivery country, the prices will be updated to reflect the local currency of that country (for example, Swedish kronor for deliveries in Sweden) due to applicable taxes and duties. Even when paying through third-party providers, such as PayPal, the final amount will be converted to the local currency based on the current exchange rate and the third-party provider's conversion fees.

If you prefer, you also have the option to make the payment via bank transfer, converting the order amount from the local currency to euros according to the current official exchange rate (Banco de Portugal) at the time of purchase.

If you have any further questions or need additional assistance, feel free to contact us.

If you haven't found the answer to your question, don't hesitate to reach out to us using contact form below. Our team is always happy to help!

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