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We recognize how crucial it is for you to receive your purchases promptly and affordably.
To achieve this, we have established strong partnerships with our courier services, ensuring you benefit from the most competitive prices and the swiftest delivery times possible.
Below you can find the price and time estimates for your delivery.
For more detailed information, please refer to our Shipping Policy.
Shipping costs for your order are automatically calculated at checkout, so you’ll know the total before paying. If your order includes heavy, bulky, or fragile items like bottles or cans, additional charges may apply, which will be added after checkout. We aim to include all fees upfront, but some surcharges are collected separately.
For added flexibility, we also provide faster shipping options through UPS Standard® and UPS Express®, with rates determined at checkout based on the weight and dimensions of your order.
We calculate the delivery deadline as the estimated number of working days needed for your order to reach you.
This estimation starts on the business day following the dispatch of your order. Please note that this timeline does not include holidays in both the origin and destination countries, nor does it account for any potential delays in customs processing, particularly relevant for non-EU countries and territories outside the customs union.
Keep in mind that the provided delivery dates are estimates. Delivery efficiency can vary, especially in larger cities and business districts.
Orders containing significant quantities of heavy or bulky items, especially liquids and beverages, may incur additional shipping charges.
Heavy or bulky items that exceed the free shipping limit and have not been covered by the additional fee will be excluded from the order and refunded using the same payment method used for the purchase.
Also, certain products, like mineral water or milk, are subject to purchase quantity restrictions. These measures are in place to manage shipping logistics effectively.
As a shopper outside the European Customs Union, it's important for you to be aware of additional responsibilities related to VAT and customs duties. These charges, determined by your destination country, are your responsibility and crucial for the legal importation of goods.
Please note that these fees vary from country to country, and failing to comply with them can lead to penalties. Unfortunately, we have no control over these charges and cannot predict their amount.
For shipments to specific regions (e.g., Brazil), providing a VAT ID or social security number is mandatory.
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
UPS Express® shipping rates are automatically calculated during checkout based on the weight and dimensions of your package.
Please note that for all sales outside of the European Union, the recipient is responsible for paying any applicable VAT and customs duties. These fees must be paid to the relevant authorities, and failure to do so may result in penalties, fines, and legal consequences. We have no control over these fees and cannot predict the exact amount that will be charged. It is important for the recipient to be aware of their legal obligations and to ensure that all necessary fees are paid.
For shipments to Brazil, it's mandatory to provide a CPF or CNPJ in good standing with the Brazilian Federal Revenue Service. In formal importation cases, the consignee (importer) must appoint a customs broker. This broker assists in navigating the import process and ensuring regulatory compliance. The carrier will provide the necessary steps for customs clearance. Be aware that if no action is taken within 90 days of your shipment's arrival, local customs may deem it abandoned.
If the customer or consignee does not respond, proceed with the import, or refuses the shipment, we will issue a refund, deducting any shipping, return, and additional costs incurred. Please note, we cannot guarantee reimbursement of shipping and other expenses if the consignee does not complete the import process. Unclaimed shipments will be returned, and ownership may revert to the sender.
For all inquiries, including tracking and document requests, contact DHL at faleconosco.br@dhl.com. For a thorough understanding of the import process and duties, we recommend consulting the following resources for guidelines on international orders and customs procedures:
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
UPS Express® shipping rates are automatically calculated during checkout based on the weight and dimensions of your package.
Customers are responsible for paying any applicable VAT and customs duties to the local authorities. Unpaid fees may result in fines or other legal issues.
We can’t predict or control these charges, so please make sure you are familiar with your local regulations. In some cases, you may need to pick up your package at a local parcel shop and pay any outstanding duties. UPS offers normally online payment options to make this process easier.
Customs processing can sometimes cause delays, which are out of our control.
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.
The importer of record (IOR) is generally the Canadian entity that orders the goods. Typically the IOR pays the duties and taxes. Where a formal release is required, goods are manifested for Customs control purposes. Commercial imports over $2500 CAD and controlled goods of any value are manifested and require a unique business number for the IOR. Manifested casual imports (ie formal entries) use the unique BN of the broker. If the invoice displays different Canadian Sold To and Ship To addresses, the IOR is the Sold To address. A Non-Resident Importer is exempt from this requirement. The broker must have written power of attorney for the IOR. Third-party brokers must be given the import documents for clearance on behalf of their consignees.
Food Items: All food products, whether perishable or not, are accepted, regardless of whether they are intended for individual customers or businesses. However, import licenses or declarations may be required. Shipment containing food products will be automatically directed to the government entity ODG, which, in coordination with the Canadian Food Inspection Agency (CFIA), will carry out the necessary procedures to release the shipment.
Cheese: Can be imported, but if the commercial value exceeds $20 CAD or the weight exceeds 20 kg, the importer will be subject to an additional fee.
Seeds: Will only be accepted with a phytosanitary certificate.
Alcohol: Alcoholic beverages for individual customers cannot be imported into the following states: New Brunswick, Newfoundland, Northwest Territories, Nova Scotia, Nunavut, Prince Edward Island, Saskatchewan, and Yukon.
For the remaining provinces, the importer must be registered, and the shipment can only contain alcohol.
Disclaimer: Information is provided “AS IS” and may not be current. It does not constitute legal advice. We are not responsible for any errors or omissions, or for any issues arising from the use of this information or any third-party sites linked to it.
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
UPS Express® shipping rates are automatically calculated during checkout based on the weight and dimensions of your package.
Please note that for all sales outside of the European Union, the recipient is responsible for paying any applicable VAT and customs duties. These fees must be paid to the relevant authorities, and failure to do so may result in penalties, fines, and legal consequences. We have no control over these fees and cannot predict the exact amount that will be charged. It is important for the recipient to be aware of their legal obligations and to ensure that all necessary fees are paid.
To ensure a hassle-free delivery and expedited customs clearance, kindly enter your VAT or social security number in the Company field while checking out. In certain situations, the recipient may be required to pick up the package and settle any applicable duties at a nearby parcel shop, while in other cases, the parcel partner may offer online solutions. We recommend contacting the parcel partner for more information regarding their policies and procedures. Please note that customs or import duties may result in delivery delays, and we shall not be liable for such delays.
UPS Express® shipping rates are automatically calculated during checkout based on the weight and dimensions of your package.
Please note that for all sales outside of the European Union, the recipient is responsible for paying any applicable VAT and customs duties. These fees must be paid to the relevant authorities, and failure to do so may result in penalties, fines, and legal consequences. We have no control over these fees and cannot predict the exact amount that will be charged. It is important for the recipient to be aware of their legal obligations and to ensure that all necessary fees are paid.
To ensure a hassle-free delivery and expedited customs clearance, kindly enter your VAT or social security number in the Company field while checking out. In certain situations, the recipient may be required to pick up the package and settle any applicable duties at a nearby parcel shop, while in other cases, the parcel partner may offer online solutions. We recommend contacting the parcel partner for more information regarding their policies and procedures. Please note that customs or import duties may result in delivery delays, and we shall not be liable for such delays.
UPS Express® shipping rates are automatically calculated during checkout based on the weight and dimensions of your package.
Customers are responsible for paying any applicable VAT and customs duties to the local authorities. Unpaid fees may result in fines or other legal issues.
We can’t predict or control these charges, so please make sure you are familiar with your local regulations. In some cases, you may need to pick up your package at a local parcel shop and pay any outstanding duties. UPS offers normally online payment options to make this process easier.
Customs processing can sometimes cause delays, which are out of our control.
Shipments valued up to $1.000,00 USD are normally released against a manifest procedure, using key entered data submitted to customs before the goods arrive. However, for shipments valued over $100,00 USD or weight over 5kg, either the importers VAT number or Personal ID number must be keyed and appear on the Invoice as part of the shipment data at origin. If this is not done, UPS will have to contact the consignee, and this may result in a delay in the release of goods.
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.
All postal codes serviced have door-to-door service. The consignee will be contacted and asked for alternative address or to pick up from a center only if a package to an area not serviced is received.
Food Items: Import is allowed up to 5 kg per item.
Meat: Meat products require approval from the Ministry of Health.
Chewing Gum: Shipments exceeding 5kg require authorization from the Ministry of Health.
Coffee: Shipments exceeding 5kg require authorization from the Ministry of Health.
Beer: Shipments of beer require authorization from the Ministry of Commerce and Trade. This authorization is not required if no more than 2 liters are being imported on a private basis.
Wine: Permitted for personal consumption up to 2 liters. Larger quantities require authorization from the Ministry of Commerce.
Other Alcoholic Beverages: Import is prohibited for personal consumption. Licensed companies may import up to 2 liters.
Spices and Seasonings: Limited to 500 g per type, with a total of 5kg per shipment (excluding saffron, which is limited to 20g per shipment).
Nutritional Supplements: A maximum of 5 items of the same type, with no more than 15 items per shipment.
Cosmetics: Shipments of cosmetics require authorization from the Ministry of Health.
Total Shipment Weight: Up to 15 kg per delivery (excluding spices and dietary supplements).
Annual Limit: Up to 6 food shipments per person per year.
Packaging Requirements: All food must be packaged and labeled by the original manufacturer. Unlabeled or unpackaged food bags are prohibited.
Disclaimer: Information is provided “AS IS” and may not be current. It does not constitute legal advice. We are not responsible for any errors or omissions, or for any issues arising from the use of this information or any third-party sites linked to it.
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
Delivered within 4-7 business days
Delivered within 1-2 business days
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
UPS International Shipping® Rates automatically calculated at checkout based on weight and dimensions.
Please note that for all sales outside of the European Union, the recipient is responsible for paying any applicable VAT and customs duties. These fees must be paid to the relevant authorities, and failure to do so may result in penalties, fines, and legal consequences. We have no control over these fees and cannot predict the exact amount that will be charged. It is important for the recipient to be aware of their legal obligations and to ensure that all necessary fees are paid.
To ensure a hassle-free delivery and expedited customs clearance, kindly enter your VAT or social security number in the Company field while checking out. In certain situations, the recipient may be required to pick up the package and settle any applicable duties at a nearby parcel shop, while in other cases, the parcel partner may offer online solutions. We recommend contacting the parcel partner for more information regarding their policies and procedures. Please note that customs or import duties may result in delivery delays, and we shall not be liable for such delays.
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
Shipping costs are calculated automatically at checkout based on the weight of your order and delivery address.
We’re still working behind the scenes to bring you all the shipping details for this destination. 🌍
Very soon, you’ll find all the info you need right here.
Stay tuned — it’s worth the wait! 💫
UPS Express® shipping rates are automatically calculated during checkout based on the weight and dimensions of your package.
Customers are responsible for paying any applicable VAT and customs duties to the local authorities. Unpaid fees may result in fines or other legal issues.
We can’t predict or control these charges, so please make sure you are familiar with your local regulations. In some cases, you may need to pick up your package at a local parcel shop and pay any outstanding duties. UPS offers normally online payment options to make this process easier.
Customs processing can sometimes cause delays, which are out of our control.
Shipments valued up to $1.000 USD are normally released against a manifest procedure, using key entered data submitted to customs before the goods arrive. However, for shipments valued over $100 USD or weight over 5kg, either the importers VAT number or Personal ID number must be keyed and appear on the Invoice as part of the shipment data at origin. If this is not done, UPS will have to contact the consignee, and this may result in a delay in the release of goods.
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.
Food Items: All food products of domestic animal origin are accepted, and if they are produced in the EU, Andorra, Norway, San Marino, or the Faroe Islands, no sanitary certificate is required. For products produced in other countries, a sanitary certificate is required, and they will be subject to inspection by customs authorities.
Fish or seafood products: Do not require a sanitary certificate or inspection with a net weight of up to 1 kg.
Alcoholic Beverages: Spirits are subject to excise duty. The importation of wine for commercial purposes is only allowed by licensed importers. Private individuals can import alcoholic beverages without a license. For the import of wine up to 20 kg, a reduced duty rate applies.
Disclaimer: Information is provided “AS IS” and may not be current. It does not constitute legal advice. We are not responsible for any errors or omissions, or for any issues arising from the use of this information or any third-party sites linked to it.
UPS Express® shipping rates are automatically calculated during checkout based on the weight and dimensions of your package.
Customers are responsible for paying any applicable VAT and customs duties to the local authorities. Unpaid fees may result in fines or other legal issues.
We can’t predict or control these charges, so please make sure you are familiar with your local regulations. In some cases, you may need to pick up your package at a local parcel shop and pay any outstanding duties. UPS offers normally online payment options to make this process easier.
Customs processing can sometimes cause delays, which are out of our control.
UPS requires a Power of Attorney (POA) from the recipient to handle customs clearance. Alternatively, you can use your own broker or manage the process yourself. No matter how the clearance is handled, UPS will deliver the package once the customs process is completed.
Customs must clear your shipment or it must be returned within 20 days of arrival, otherwise, it will be seized. We are not responsible for shipments once they have been seized by customs.
A notary-approved POA and a valid tax number are needed for customs clearance. The POA is valid for up to 5 years unless otherwise specified by you.
You may only import goods for personal use, not for commercial purposes. There is a limit of five shipments per year (each worth less than €75). After this limit is reached, all shipments must go through formal customs clearance. Be sure to enter your tax number or Turkish ID number in the “Company” field during checkout.
Food Items: All food imports require approval from the Ministry of Agriculture.
Coffee: Imports require a phytosanitary certificate and an import license from the Ministry of Agriculture.
Alcohol: Alcoholic beverages for personal use are prohibited. Only licensed commercial companies can import alcohol with a permit from the Ministry of Agriculture and Monopoly Management.
Disclaimer: Information is provided “AS IS” and may not be current. It does not constitute legal advice. We are not responsible for any errors or omissions, or for any issues arising from the use of this information or any third-party sites linked to it.
UPS Express® shipping rates are automatically calculated during checkout based on the weight and dimensions of your package.
Please note that for all sales outside of the European Union, the recipient is responsible for paying any applicable VAT and customs duties. These fees must be paid to the relevant authorities and failure to do so may result in penalties, fines, and legal consequences. We have no control over these fees and cannot predict the exact amount that will be charged. It is important for the recipient to be aware of their legal obligations and to ensure that all necessary fees are paid.
To ensure a hassle-free delivery and expedited customs clearance, kindly enter your VAT or social security number in the Company field while checking out. In certain situations, the recipient may be required to pick up the package and settle any applicable duties at a nearby parcel shop, while in other cases, the parcel partner may offer online solutions. We recommend contacting the parcel partner for more information regarding their policies and procedures. Please note that customs or import duties may result in delivery delays, and we shall not be liable for such delays.
You will not have to pay anything to the delivery company to receive goods worth less than £135 unless they’re gifts over £39 or excise goods (for example, alcohol and tobacco).
UPS Express® shipping rates are automatically calculated during checkout based on the weight and dimensions of your package.
Customers are responsible for paying any applicable VAT and customs duties to the local authorities. Unpaid fees may result in fines or other legal issues.
We can’t predict or control these charges, so please make sure you are familiar with your local regulations. In some cases, you may need to pick up your package at a local parcel shop and pay any outstanding duties. UPS offers normally online payment options to make this process easier.
Customs processing can sometimes cause delays, which are out of our control.
To ensure a hassle-free delivery and expedited customs clearance, please enter your VAT or social security number in the Company field while checking out. In certain situations, the recipient may be required to pick up the package and settle any applicable duties at a nearby parcel shop, while in other cases, the parcel partner may offer online solutions. We recommend contacting the parcel partner for more information regarding their policies and procedures. Please note that customs or import duties may result in delivery delays, and we shall not be liable for such delays.
When the value of the shipment is equal to or less than the De minimis value ($800 USD), the shipment may enter the country or territory duty and tax free, with the exception of shipments containing certain PGA regulated commodities, those subject to anti-dumping/countervailing, and Tariff Rate Quota.
Shipments over $2500.50 USD require a valid Power of Attorney.
Shipments to individual customers weighing less than 50 lbs (approximately 22 kg) have simplified import processes, as inspection by the Food Safety and Inspection Service is not required. For shipments to individuals, we recommend keeping the weight below this threshold to avoid additional inspections.
Disclaimer: Information is provided “AS IS” and may not be current. It does not constitute legal advice. We are not responsible for any errors or omissions, or for any issues arising from the use of this information or any third-party sites linked to it.
Use this text to answer questions in as much detail as possible for your customers.