Shipping Costs
- Shipping has a fixed cost for orders from 0 to 5 kilos, from 5 to 10 kilos, and from 15 to 30 kilos and depends on the region of destination indicated by the customer.
- Free Shipping for orders over 49€*: Portugal (excluding Islands).
- Free Shipping for orders over 69€*: Spain, Madeira, and Açores.
- Free Shipping for orders over 99€*: Austria, Belgium, Czech Republic, Denmark, France, Germany, Italy, Luxembourg, Netherlands, and Poland.
- Free Shipping for orders over 150€*: Bulgaria, Cyprus, Croatia, Czechia, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, Switzerland.
- Free Same-Day Local Delivery from 9 am to 9 pm for orders over 49€ : Munich (Germany), Lisbon (Grande Lisboa)
* Heavy and Bulky Items (Liquids):Orders that include significant quantities of heavy or bulky items, particularly liquids and beverages, may be subject to additional shipping charges. This primarily applies to orders eligible for free shipping but exceeding the maximum weight limit, which significantly impacts shipping logistics and costs. If an order contains items that fall into this category, the customer will be informed by MADE IN MARKET®. about the applicable extra shipping fee after placing the order, along with a request for payment of the additional charge. Some products, such as mineral water or milk, have purchase quantity restrictions.
Delivery
- MADE IN MARKET® provides several hypotheses of day and time of delivery so that the customer can receive the order when it suits him or her best.
- Delivery from 1 (national) to 7 (international) working days. Large orders or orders delivered to unurbanized regions may take longer.
- Local delivery is made on the day and time selected by the customer. Should any unforeseen event occur, MADE IN MARKET® will contact the customer as quickly as possible.
- Delivery is made to the address given by the customer.
- All deliveries are made by CTT Expresso, UPS®, FedEx TNT®, DHL®, or GLS®, and MADE IN MARKET® cannot be held responsible for delays in deliveries that cannot be attributed to it.
- After sending the order, the customer will receive a shipping confirmation email, which will include a link with information that allows the tracking of the order and thus organizes the delivery with some accuracy.
- Orders that are possibly damaged must be received by the customer so that the customer does not incur any costs when returning the goods. The value of damaged products will be refunded after validation by MADE IN MARKET®, alternatively, the customer may choose to receive a coupon without validity for use in any order they may make.
- Any damage to the products delivered should be reported immediately to the courier, who will make the delivery through the form provided for this purpose. A complaint may also be filed with the customer support service. The answer to the complaint submitted in either of these two ways is presented within a maximum period of 48 hours.
- MADE IN MARKET® delivers to the following countries: Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Côte d’Ivoire, Croatia, Cuba, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Falkland Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, North Macedonia, Norway, Oman, Pakistan, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Qatar, Réunion, Romania, Russia, Rwanda, Samoa, San Marino, São Tomé & Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe.
- If there are restrictions on importing specific products into the customer's country (e.g., products of animal origin like fish, meat, sausages, etc.) due to local laws, MADE IN MARKET® cannot be held responsible if such items are confiscated by the local customs authorities. Prior to making your purchase, it is the customer's responsibility to consult with the appropriate customs authorities in his country to determine if the relevant products can be legally imported.
- Deliveries made in a foreign country will be made by the company that offers the best rate for the customer.
